7 most common causes of washing machine breakdowns


Lenremont masters are often asked about the most common causes of washing machine breakdowns. Lenremont masters Mikhail and Sergey told us how to distinguish one type of breakdown from another and when it is possible to solve the problem on your own, and when it is better not to.

Mikhail, has been repairing washing machines and dishwashers for about 5 years.

Sergey – experience in repairing appliances for more than 10 years, specializes in washing machines and dryers.


Clogs are the cause of 95% of all complaints. Stuck pieces of clothing or crud from the rubber mats? Check the drain filter. It is clearly visible, located on the side or at the back. You can unscrew it and remove the dirt yourself.

Check the place where the hose enters the antisiphon valve – it is made of white plastic or metal. It is necessary to remove the top cover and clean everything that has accumulated inside. It is easy to do this.


The drain pump is broken

A broken drain pump needs to be replaced. It is usually necessary to partially disassemble the machine and reach the pump through the front or rear wall. We do not recommend carrying out the procedure yourself and here is why. It is important to follow the order of disassembly and assembly of parts. Violating the sequence of fasteners can create a new problem – a gap through which a leak will form.

Drain pumps for replacement are selected correctly. They come in three screws, three latches, and others.


Module malfunction

The electronic module is the “brains of the machine”, which are located on the button panel or on the back of the unit. The causes of malfunction can be different, e.g. water ingress or short circuit. What happens during a malfunction? The part responsible for the pump burns up and the machine can not drain water. Here it is important to call a qualified master.

We do not advise you to fix the module yourself. Thus, we always give one sad example: the customer did not drain the machine. He himself bought a pump with an aluminum winding, such in no case can not – only with copper. It turned out that this pump had destroyed the control module. Therefore, choose spare parts responsibly.


Motor noise

The cause of this fault is usually frequent overloading of the machine, which causes the bearings to wear out. It is necessary to disassemble the machine and remove the tank. In some cases, the tank may not be disassembled, so a more complex working technique has to be used.


The most common cause of leaks is that something gets into the cuff that surrounds the hatch or it becomes damaged. For some reason, people do not wipe the cuff after every wash. And in fact, the rubber in combination with water very quickly acquires mold, which sits very deep. Black mold can not take out practically nothing. Such a cuff can no longer be saved or repaired, only replaced.

It is also very common for the drain hoses to leak. The shock absorbers wear out, and as the drain hose inside the machine runs next to the shock absorber, it gets frayed due to the strong vibration. The defect may not be noticed at once, the water remains inside the machine.

Refusal to wash

We see that the machine does not start washing. What the inexperienced technician does: tries to start and sees that the door does not lock. Looks for reasons in the hatch locking device. However, the hatch locking device turns out, as a rule, to be serviceable on such machines.

It’s all about carbon brushes, which over time from the number of washes and the number of revolutions begin to erode between themselves and when they reach the state that they do not reach the motor, the machine stops spinning the drum. This is a common situation in Indesit and Ariston machines.


Indesit and Ariston washing machines do not lock the door and do not work if the brushes are wiped off. On these machines, first of all, the brushes on the motors are checked. Unfortunately, an inexperienced technician may not understand such a simple at first glance reason and will only aggravate the situation.

The machine jumps during washing

The cause may lie in badly worn shock absorbers. This problem is solved by replacing the shock absorbers and leveling the machine.

Sometimes the customer does not overload the machine, it is level and the shock absorbers are normal. Here the matter is in the floor surface – if the floor is slippery tile, the machine may run away when working.

Antivibration feet will help to cope with the problem. They are sold in home appliance stores or hardware departments.

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